How we ensure the best levels of quality
At Hey Baby in Southampton, we take feedback extremely seriously and welcome EVERY customer to tell us how we did. Whilst we always endeavor to maintain the highest quality standards, mistakes can happen, that’s life – we believe it’s how they’re handled that matters. That’s why all Hey Baby clinics collate feedback from their customers and on the rare occasion where there’s a problem, it’s shared across the entire Hey Baby family. This enables each of our clinics to learn from mistakes without having to make them in the first place!
All Hey Baby employees are encouraged to provide feedback to the management team. We believe that by keeping our workforce happy, we keep our customers happy too!